About Northwest Playground Equipment, Inc.

Northwest Playground Equipment, Inc. is a fast-paced, collaborative, and customer-centric business that provides turn-key solutions for designing, procuring, and constructing outdoor amenity solutions for public spaces. We partner with high-quality manufacturers to provide a variety of playground equipment options, playground safety surfacing, site furnishings, interactive play, and much more. We are an established company with a 29-year history of helping our customers build community through play! 

About the Role

The Logistics Coordinator is a support role in our Logistics Department that works with their Construction Coordinator to manage and support projects throughout their territories include overseeing every non-installation order from entry to delivery and they serve as each customer’s primary point of contact for these orders. This role also works in tandem with their Construction Coordinators by supporting every construction project in their territory including coordinating shipping to meet project schedule deadlines, tracking shipments to ensure timely and accurate delivery, and resolving any shipping or delivery issues. The Logistics Coordinator works closely with suppliers and carriers to optimize costs and schedules, ensuring compliance with company policies and standards. Strong organizational skills, attention to detail, and effective communication are essential to maintain a high level of customer satisfaction and ensure operational efficiency.

Responsibilities

Procurement of Equipment

• Order Processing: Submit and manage all installation and non-installation equipment, materials, and safety surfacing orders for assigned territories through Acumatica.
• Procurement Administration: Generate and issue purchase orders to manufacturers and suppliers in alignment with approved project requirements.
• Vendor Coordination: Communicate with manufacturers and suppliers regarding lead times, order acknowledgements, shipment schedules, and order discrepancies.
• Order Verification: Review orders, acknowledgements, pricing, quantities, and shipment details to ensure accuracy prior to release.
• Order Tracking: Maintain and monitor procurement tracking systems to ensure timely manufacturing, shipment, and delivery of materials.
• Customer Updates: Provide customers with order status updates, shipment notifications, and scheduling-related communications.
• Warranty & Claims Management: Coordinate warranty requests, reimbursement documentation, and manufacturer issue resolution.
• Regulatory Documentation: Submit applicable L&I intents and affidavits for installation projects in compliance with project requirements.

• Order Management: Manage and submit all installation and non-installation equipment, materials, and safety surfacing orders for assigned territories through Acumatica.
• Procurement Coordination: Generate and submit purchase orders to manufacturers and suppliers to support project execution timelines.
• Project Tracking: Monitor order and project progress through internal tracking systems to ensure timely execution and delivery.
• Order Quality Review: Review and verify order accuracy, scope details, and shipment information prior to release and processing.
• Customer Communication: Provide customers with timely updates regarding order status, project scheduling, and installation timelines.
• Scheduling Coordination: Coordinate and maintain project schedules to ensure milestones and completion deadlines are achieved.
• Project Documentation & Reporting: Ensure all project lifecycle documentation, records, and reporting requirements are completed accurately and maintained appropriately.
• Warranty Administration: Coordinate warranty claims, manufacturer reimbursements, and issue resolution as required.
• Regulatory Compliance: Submit applicable L&I intents and affidavits for surfacing-only projects in compliance with project and regulatory requirements.
• Documentation Management: Maintain accurate procurement records and ensure all supporting project documentation is completed and properly filed.

• Notify customers of completed projects and upcoming O&M packet distribution.

Requirements

• 2–4 years of relevant project coordination or construction coordination experience; construction industry experience preferred.
• Strong organizational, time management, and multitasking skills.
• Quick learner with the ability to adapt to changing priorities and processes.
• Excellent computer proficiency and technical aptitude.
• Highly detail-oriented with a strong focus on accuracy and quality.
• Strong verbal and written communication skills.
• Self-motivated with the ability to work independently and take initiative.
• Team-oriented professional with the ability to collaborate effectively across departments.
• Ability to thrive in a fast-paced, deadline-driven environment.
• Ability to work effectively under pressure while maintaining accuracy and professionalism.
• Customer-focused mindset with a commitment to delivering exceptional service.
• Experience with Acumatica and QuickBooks is highly advantageous.

Working Hours

• 7:00a-4:00p, Monday - Friday plus overtime as needed
• This position works onsite out of the Issaquah office.
• Remote 2-day/week following 180-day Introductory and Training Period

Salary

• $30.00-$35.00 per hour

Benefits

• Hybrid schedule after 180-day Introductory Period
• Professional growth opportunities
• On-the-job training
• 10 paid Holidays
• Paid holiday shut down between Christmas and New Year's Day
• Health benefits (medical, dental, vision)
• 401k with 4% employer matching
• Lifestyle Spending Account
• Tuition reimbursement
• Business casual work attire
• Office snacks

All offers are contingent on the successful completion of pre-employment background checks. Relocation and sponsorship are not available.